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Thanks for writing in.
We understand your query that you want to do the prepaid payment for your order ID 'OD117483013441329000'.
We are sorry to let you know that below are the eligibility criteria to avail the COD to Prepaid payment conversion:
* Orders with a single unit
* From 'Approved till dispatched', the COD to POD option is available for all courier service providers. Once the item is 'Dispatched till OFD', the COD to POD option is available only for Ekart shipments
* The status of the order is between 'Approved to OFD'
* Current payment mode is COD (Cash on Delivery)
* Customers can change the payment mode through Self-serve (web/app) or using the link provided to customers via an/SMS
Customers will see a new button 'PAY NOW' on web/ App under 'Track your order' page as shown below only if all the above criterias are met:
If you have any further query, feel free to write back to us or you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre.
Hope you will understand.
Vikas, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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