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Thank you for writing in.
We understand that you're facing an issue with your product 'Realme C2 (Diamond Black, 32 GB)' with the order ID 'OD116826764340774000'.
We are sorry for the trouble you had to go through.
We are also sorry to let you know that since the product was delivered to you on October 21, 2019, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your any request as you have contacted us after a long time.
As you are one of our valuable customer, your satisfaction is one of our primary concern.
To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN
If you have any further query you can write back to us.
Hope this helps.
Pawan, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thank you for being with Flipkart.
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