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Hi Mvvashok,
Thanks for writing in.
We understand your concern about your order for 'Asus ZenFone Lite L1 (Black, 16 GB)'.
We're sorry for the trouble you had to go through.
We would like to let you know that the seller has arranged a replacement for your product and it'll be shipped after the pickup of the originally delivered product is done and confirmed by the courier service provider. The pickup will be completed by November 19, 2018.
Please keep the item along with the original product box, accessories and tags ready as the Wishmaster from 'Ekart Logistics' will not be able to complete the pickup in case any item is missing.
You can expect more updates once the replacement is shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN
We would like to thank you for your continued support and trust
>>>RVP NOt DONE
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