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We're sorry to know that your experience with our services has been an unpleasant one. Also, we understand your disappointment which might have caused you.
We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these. As you are one of our valued customer your satisfaction is one of our primary concern.
We request you to share the below clause in the email reply along with the photo ID within the next 72 hours. Please ensure that the information on your photo ID should match the details on your recent order(s).
Here are a few tips to ensure a clear image of the ID:
1.Place the ID on a dark background
2.Use sufficient, natural light instead of a flash. It's best if the photo is taken during the daytime
3.Image should be captured directly above the ID without your shadow covering any details
4.All four edges of your ID should be visible within the image
5.All details on ID should be clear & legible
Hope to hear from you soon.
Thanks for choosing Flipkart.
While replying to the email, please ensure that the subject line is not edited.
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