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11087 anmol // Call me experiment //Call didn't connect to cx//sms sent
11087 anmol // call me experiment//language barrier// cx not Hindi or English
11087 anmol // call me experiment//As there is no response from cx side hence after giving warning call disconnected from this end.
11087 anmol // Callme experiment //cx wants to return the order / /Didn't get what I ordered // Received a different item // complaint taken // tat shared 24-48 hrs.
11087 anmol // Callme experiment //cx asking about order pickup as it was out for pickup // ask cx to wait// cx agree
11087 anmol // cx call to cancel the order // status marked shipped // cancellation request taken// ask to refuse at doorstep if delivery attempt // cx agree
11087 anmol // Callme experiment //cx asked about the order status // dispatched date & DDR shared // cx agree
11087 anmol // Call me experiment // Same day OFD // info shared // ask to wait // cx agreed
11087 anmol // Callme experiment //cx asked about the order status //Order is late/ beyond promised date // apology done // info shared // cx want order asap // cx agreed
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