Notes

I really apologies but I am unable to check any details as the email id you have shared with us is not registered with snapdeal .So I request you to share your registered details please so I can assist you better .

kindly elaborate you concern so i can assist you better !


May i know the order name order Id which you are asking about?


Thanku for confirming your order. Please give me a moment, I will check it for you.

I apologize for the delay, I am still working on your concern! Please allow me some more time!

May i call on hold for 1 mint better information.


I really apologies but information is already shared with you if you have any other concern so I will be glad to help ?


Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest.


Promo code is apply order discount value upto 200 coupon maximum discount price 10% discount is applicable and maximum discount is 200 depend your product charges.
I would like to inform you the coupons discount depend upon the value of the product you will get the upto200 discount according to the product price and the maximum discount you can avail is 10% of the coupons value .you will get this by playing spin a wheel game running in our official application or you can get scratch a coupon just you have to copy the code you will get the have to apply the same code on apply coupon option you will find on payment page while selecting the payment mode.
Snapdeal is a marketplace, where buyers like you purchase items listed by our sellers on our platform.I would like to inform you that price of the product is totaly depending on seller We diligently approve and encourage only those sellers who can be trusted to sell you high-quality items at unbeatable prices



I am really sorry for the inconvenience caused Your order cancel you can placed the new order for snapdeal .
Refund related my team is update provide you within 24 to 48 hours.

Sorry to hear that, you want to cancel this order.
May, I know the reason for cancellation, As this is one of our best selling item & I am sure you will like it.



We have cancelled your order as per your request! Would like you to see you again shopping with us!

Don't worry your money is safe with snapdeal, please allow us this maximum time to investigate on your complaint. Do not worry I will personally work on this to resolve at the earliest.


You can use for prepaid option payment mode so delivery charged is not charged you can check online website.


2= EXTA ASSURANCE FOR ANGRY CX


A= I understand how you are feeling right now if i were on your place i would have felt the same way . Your anger is obvious and your irritation is understandable but i am going to make sure to sort this issue as soon as possible.

B= Your concern is justified and i understand how you are feeling right now. But be assured i will definitely help you regarding this .Your chat landed on me so now is my responsibility to help you.

c= I will make sure that this should be your first and last bad experience with us and you won't face such problem in future. I really apologize that you are experiencing this problem. But I personally assure you that you won't come across such kind of inconveniences as we will work hard provide you the best services that you deserve.

D= I understand if we pay for something and we didn't receive what we really wanted, I would have also felt the same if I put myself at your situation and trust me this won't get unnoticed.

E= There is no need to worry, I've done all possible things and I assure you'll receive your order to your door step as soon as possible.



I have registered your request. we'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 days. In case you are still not able to locate your package, just let us know. We will look into the matter again and find a resolution for you.


As i have checked that product which you want is available at our website and application and also serviceable at your pin code . I request you to place the order if you wish to place the order for the same . Please visit our Website/App and to order the required product.


Your order is one step away from confirmation and needs to be verified. We will call you in next 24 hours (between 9 AM and 9 PM )or you may receive sms or email to confirm your purchase . We may also auto verify your order and send you an order confirmation email.

Also, i would like to inform you about the replacement or refund when both options available.

I have registered your complaint here and pickup confirmation of your item will be shared with you via SMS/Email.


Sir, As i can see here, the pickup of your item has been schedule and it will be picked up within a maximum of 2-3 days.

I am really sorry for the inconvenience caused and i have escalated this concern to our seller to ensure this will not happen again.


Your product pickup after that 24 hours quality check then my team is update provide you within 24 to 48 hours please wait.

We apologize for the delay due to the strict movement restrictions during the Lock down declared by the govt.
Will pick up the product as the situation improves

PRICE PROTECTON Sir Mam, if the price is showing less to you of the same product which you have placed, then do not worry, you can claim that difference amount.
I request you to please send us a mail at [email protected] by adding 'Price Protection' in the subject of the mail and you have to share the order ID and the Screenshot/Image of the same product with the selling price.
Once you shared the mail, our team will revert back to you within 24 hours.