Notes

sms



Sms invoivce


Invoice Request: As requested by you, the invoice for your order '' has been shared and is available under ‘Your issues’ section of the Help Centre (app only): https://www.flipkart.com/helpcentre

Invoice Request: As you have already created a return request, due to this seller is unable to provide you invoice for your order '_________'. For more visit Help Centre (app only): https://www.flipkart.com/helpcentre

Invoice Request: As requested by you, the invoice for order '_________' has been shared and is available under ‘Your issues’ section of the Help Centre (app only): https://www.flipkart.com/helpcentre


invoice





We are writing in continuation to our previous email.






Hi __,

Thanks for writing in.

We understand that you want the invoice of your order ''.

We are sorry for the trouble you had to go through.

We would like to let you know that a copy of the invoice provided by the seller for your product '' has been attached with this email.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

Hope this helps.

, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.



Invoice copy shared to cx // email Id available



Invoice copy shared to cx // no email Id available // unable to send SMS due to DT disabled






=======================================================

72


We are writing in continuation to our previous email.



Hi __,

Thanks for writing in.

We understand that you want a copy of the invoice for your order '' for your product ''.

We're sorry to let you know that the seller will not be able to send the invoice for this product due to some technical errors.

We have escalated the issue to our concerned team and they will look into this and get back to you with an update in 72 hours.

We request your kind patience in this regard.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

Hope you will understand.

, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.



Unable to download the invoice hence kept here //// email id available



Unable to download the invoice hence kept here ////no email Id available // unable to send SMS due to DT disabled





====================================================


Hi Saurabh,

Thanks for your valuable time over the call.

We understand that you want the invoice copy of your order ''.

As per the telephonic conversation you have confirmed that you do not want invoice so we are closing this case.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

In future, if you have any query feel free to write back to us, we'll be happy to help.

Hope this helps.

Saurabh, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.





===================================================================


invoice modification


Hi Sankha,

Thanks for writing to us.

While we understand that you'd like to make changes to the invoice, we're sorry to let you know that this is not possible due to legal restrictions.

{If order is not yet delivered}

If you'd like, you can cancel the order and place a fresh one with the required details. Please make sure you check availability for Redmi 5A (Grey, 16 GB)
and place a new order before you cancel your existing one.

You can also cancel your orders on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.

Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

We would like to thank you for your understanding.

========================================================


Hi Ankur,

Thank you for writing in.

We understand that you want the invoice for your product 'xxxxxx'.

We are sorry for the trouble you had to go through.

We looked up your order and found that there is a request for a return created on your order due to which the seller will not be able to provide the invoice.

If in case you want the invoice to return your order, we would like to tell you that it is not required to provide the invoice at the time of returning the product.

If you need the invoice anytime in the future, you can also log in to your Flipkart account and click on the 'Email Invoice' option on the item to get it emailed to you instantly.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

Hope you'll understand.

, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.



Return is created for this order hence denied for the invoice





==============================================================

Hi,

Thanks for writing in.

We understand that you wish to get an invoice for your order for 'RDP ThinBook Atom Quad Core 8th Gen - (2 GB/500 GB HDD/Windows 10) 1130-ECW Laptop'.

We are sorry to let you know that seller will not be able to fulfill your invoice request as your order 'OD113427220081341000' has been shipped by the seller and a copy of invoice will be sent along with your product at the time of delivery.

Also, we would like to let you know your item has been shipped through 'Ekart Logistics' on September 21, 2018 by the seller and the tracking ID is FMPP0192255433.

The order will reach you by September 25, 2018 and you can check your order status here: http://fkrt.it/bqWLi~NN

If you need the invoice anytime in the future, please follow these simple steps to get the invoice mailed to your registered email address instantly:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

In case, you don’t find the invoice in your inbox, please check the spam folder.

Hope this helps.


Cancellation and Return Policy info>>>>>>>>>Solved







MS Template: Invoice Request: We have received an invoice request for your product ''. However, the seller will need 72 hours to fulfill the request due to some technical issues at the moment. A response for your query has been shared via Email and is available under ‘Your issues’ section of the Help Centre (app only): https://www.flipkart.com/helpcentre