Notes

CLOSING
We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.

OPENING
Hi, Good Morning! I am Babita Rani . How can I help you today?
Namaskar! Main Babita Rani apki kya help kr skti hu?

Hi, Good Morning! I am Babita Rani. How can I help you today?
Namaskar! Main Babita Rani. Aaj main apki help krungi.

Hi, Good Morning! I am Babita Rani. Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Hi, Good Morning! I am Babita Rani. Please give me a moment, I will check it for you.


Are you referring to this product

Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
PleaFse apna registered mobile number ya order ID btaye taki main check krke apko jankari de sku.




Thank you for Sharing Detail with us! Please allow me sometime to check information for you.
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Are you referring to this order?
Aap isi order ki baat kr rhe hai?

Please give me a moment, I will check it for you.
Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.

I apologize for the delay, I am still working on your concern! Please allow me some more time!



Maafi chahugi jankari check krne me thoda samay lg rha hai, Please mujhe thoda aur samay dijiye.

I apologize for the delay,We appreciate your patience!
Hum apki patience ka maan krte hai.

As I check your product is out for delivery today It will be delivered to you till evening I request you to please wait.
Jesa k check kr payi hun aj apka product out for delivery hai apko aj sahm tk deliver ho jayega or delivery se pehle courier boy apko call krlega.

Is there anything else i may assist you?
Kya iske alawa main apki aur koi sahayta kar sakti hun?

I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!



Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka din shubh rhe.

I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!
Apki help krne me mujhe khushi hui! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.

Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest.



Maafi chahungi apko preshani hui. Maine apki complaint register krli hai. Ise resolve krne ke liye main apki complaint par main personally kaam krunga.

In view of the health and safety of our employees, and due to the growing health concerns around Corona, we have temporarily disabled our customer care call centre. We encourage you to please use Whatsapp channel for assistance/complaint/feedback.
Covid-19 mahamari ke failav ke chlte apne employees ke svaasth aur suraksha ke maddenajar humne apne graahak seva kendr ko asthayi roop se band kar diya hai.. Apse request krte h aap humein Whatsapp ke dwara apni complaint/help/feedback ke liye contact kre.

If you have any concern / query related to Snapdeal please share so that I could assist you.
May I know your exact concern please?
May i know your registered mobile number?
For Snapdeal related queries, feel free to reply us, we assure that we will assist you better.Thank you for contacting us! Have a good day!
May I know the order name or the order ID which you are asking about?



I am unable to fetch any account from given details. Please provide the correct details.

Sorry we are unable to check any image or screenshotor attachments.Please share the details manually.
Maafi chahte hum koi bhi image ya screenshot show ni check kr skte.

Please share your Email ID for the further updates.
Please apni Email ID share kre taki order ke regarding further updates mil ske.


I apologize cancellation is not possible now as the item has already shipped. I am raising the cancellation request. and if in case courier partner attempt the delivery than you have to refuse it so that the order will got cancel and after that your refund will be initiate by our team.





I am fine, thank you for asking. I trust you and your family doing well!
Main theek hoon, puchhne ke liye dhanyavaad. Mujhe aap par aur aapke parivaar par bharosa hai!

In light of recent government notification, we are servicing only essentials orders. Dispatching existing non-essential orders may take longer than normal. We thank you for your continued patience and understanding during these difficult times.

Offer
7.5% Instant discount on BOB Credit cards across all categories on Snapdeal
Minimum txn
₹ 500 for non-EMI and ₹2500 for EMI transactions (All durations 3,6,9,12,18,24 month)
Maximum Cashback
Upto INR 750 per card per month
Duration
10th May – 31st March'21


currently we are available in on Whatsapp /Email & Call Me Now option .

https://www.xpressbees.com
+91 (020) 4911 6100

https://www.bluedart.com
022 6260 1234

https://www.delhivery.com
+91 (124) 6719500

https://ecomexpress.in
8376888888


Whatsapp Chat ID –
———————————-—————-—
Cust Concern –
Action Taken – replied on whatsapp
Communication –

Cancellation request raised --
[10:16, 13/05/2020] Jasuuuu Competent: ARE WE DELIVERING ORDERS

Yes Sir Mam. Would request you to place the order and you can check Product Delivery Date mentioned while placing the order!

Yes Sir Mam, Apse request krta hu ki aap order place kre aur order place karte samay product delivery dates check kr le.

PRODUCT NOT SHIPPED WITHIN PDD

Sir Mam, We have started serving to our customers as per new guidelines by Govt. Accordingly, we will dispatch your product at the earliest and will update you via SMS and Email notification.

Sir Mam, Humne Govt. ki nayi guidelines ke anusaar apne customers ko service dena shuru kr diya hai. Apka order jldi hi dispatch kr diya jayega or hum apko Email/SMS ke dwara eske regarding update karenge .

PRODUCT SHIPPED WITHIN PDD

Sir Mam, I can see your order is in Transit. We are working round the clock to deliver the order by PDD.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Sir Mam, jaisa ki check kr pa rha hu, aapka order transit mein hai aur hum koshish kr rhe hai ki apka order PDD tak deliver kr diya jaye !
Aap apna order bhi track kr skte hai is par click krke https://m.snapdeal.com/myorders

================================================
Here are the tracking details for easy tracking
Courier Name :
AWB Number :
Courier Contact Number :
Courier Website :

Sir Mam, I can't commit exact date of product delivery but our team is working hard to deliver your product at the earliest!
We will share timely update to you over the email/SMS!

Sir Mam, Apko koi exact date ki commitment ni kr payenge. Par aap nischint rahe hmari team poori koshish kar rahi hai taki apke product ke delivery jald se jald karwayi ja ske. Hum apko Email/SMS ke dwara eske regarding update karenge.

================================================
DELAY IN DISPATCH

Sir Mam, I have checked your order details and found that it is under process of dispatch and scheduled to be delivered by DATE
We will update you once dispatch via SMS/Email.

Sir Mam, jaise ki main check kr paya hu aapka order dispatch hone ki process me hai aur ye iski delivery DATE ko ki jani hai.
Jese hi order dispatch ho jata hai, hum apko Email/SMS ke dwara eske regarding update karenge .

PRODUCT STUCK AT COURIER

Sir Mam, I can see that delivery of your order has been delayed. We apologies for inconvenience caused here. Would like to inform you that we have started serving to our customers as per new guidelines by Govt. Hence, will get your order deliver at the earliest.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Sir Mam, jese ki dekh paya hu apke order ki delivery me delay hua hai. Asuvidha ke liye khed humein hai. Apko btana chahunga ki humne Govt. ki nayi guidelines ke anusaar apne customers ko service dena shuru kr diya hai. Apka order jldi hi deliver kr diya jayega.
Aap apna order bhi track kr skte hai is par click krke https://m.snapdeal.com/myorders


URGENT/ SPECIFIC DELIVERY NEEDED

Sir Mam, We have started serving to our customers as per new guidelines by Govt. Hence, I am taking your request for urgent delivery and will try to deliver it as soon as possible.
You can also track your order by clicking here https://m.snapdeal.com/myorders

Sir Mam, Humne Govt. ki nayi guidelines ke anusaar apne customers ko service dena shuru kr diya hai. Main apki request le rha hu apke order ki delivery jldi krwane ke liye aur hum poori koshish krenge apke order ki delivery jldi se jldi krwayi jaye.
Aap apna order bhi track kr skte hai is par click krke https://m.snapdeal.com/myorders


UD REASON

Sir Mam, I can see here that delivery could not be completed due to REASON
Please confirm, did you receive any call for delivery on DATE

Sir Mam, jesa ke check kar pa rha hu, apke order ki delivery poori nhi ho payi kyunki REASON
Please confrim krwaye ki kya apko courier partner se DATE ko koi call aaya tha delivery ke liye.

Confirm karwane ke leyai dhanyawad, please thoda samay de taki apka concern update kar sku jisse apke order ke delivery jald se jald karwayi jaye .

UD RESCHEDULE

Sir Mam, the package was undelivered due to some unknown courier issues and we apologize for the inconvenience caused. We will deliver your order at the earliest.

Here are the tracking details for easy tracking
Courier Name :
AWB Number :
Courier Contact Number :
Courier Website :

Sir Mam, apka order courier partner ki side se kuch unknown issues ki wajah se deliver ni ho paya aur is asuvidha ke liye humein khed hai. Hum apke order ke delivery jald se jald krenge.

Aasaan tracking ke liye, main shipping details share kar raha hu :
Courier Name:
AWB Number:
Courier Contact Number:
Courier Website:


REFUND WHITHIN TAT

I have checked the details and your refund was initiated on DATE by us and banks usually takes around TAT to reflect the amount in your acoount.
Don't worry sir/ma'am, your refund will reflect in your account soon.
If you do not get the refund within the timelines, please contact us. we will be happy to help you

Sir Mam, jesa ki check kar pa raha hu, apka refund hmari traf se DATE ko initate kiya gaya hai. Apka bank is amount ko apke account mai show karne ke liye adhiktam samay TAT ka leta hai.
Aap nishchint rhe, apka amount jald hi apke account mai show ho jayega .
Agar apko diye gye samay ke anusar apka amount apke account mai show nahi hota to aap humein sampark kare hum apki help karenge, humein apki help karne mai behad khushi hogi.

REFUND OUTSIDE TAT

I have checked the details and your refund was initiated on DATE by us. I am really sorry that you did not get the refund till now
I would request you to please get in touch with your Bank and share this reference number RRN.
Please feel free to contact us again, if you do not get a resolution from the bank. we will be happy to help you

Sir Mam, jesa ke check kar pa raha hu, apka amount hmari traf se DATE ko initate kiya gaya hai. Apka bank is amount ko apke account mai show karne ke liye adhiktam samay TAT ka leta hai.Maafi chaunga abhi tak apke account mai apka amount show nahi hua hai .Apse request karunga please aap ek baar apne bank se eske regarding contact kare is reference no. ke sath RRN
Agar bank se apko iske regarding help na mile to aap please humse dubara contact kre, apke help ke jayegi, humein behad khushi hogi apki help karne mein



Bank Of Baroda Credit Card offer

7.5% Instant discount on BOB Credit cards across all categories on Snapdeal
Minimum txn
₹ 500 for non-EMI and ₹2500 for EMI transactions (All durations 3,6,9,12,18,24 month)
Maximum Cashback
Upto INR 750 per card per month
Duration
10th May – 31st March'21

SELLER RELATED QUERY

We see that you are interested in selling your products on our website/app. Selling on Snapdeal is easy! All you need is:
GST Number
Company PAN Card
Current Account Number
So just log into our website/app, click on 'Sell on Snapdeal' and fill in required details. Post filling the form the team will revert you in 7-10 business days.
[11:57, 13/05/2020] Jasuuuu Competent: Offer
7.5% Instant discount on BOB Credit cards across all categories on Snapdeal
Minimum txn
₹ 500 for non-EMI and ₹2500 for EMI transactions (All durations 3,6,9,12,18,24 month)
Maximum Cashback
Upto INR 750 per card per month
Duration
10th May – 31st March'21


fake

Sir Mam, apko btana chahunga ki Snapdeal ki taraf se kabhi bhi ese offer ke regarding call nhi ki jati aur na hi paise ki demand nahi ki jati he.
Main aapko batana chahunga ki ye calls aur messages Snapdeal ki taraf se nahi kiye gaye hai ye sabhi fake calls hain jo apke sath fraud krne ke liye kisi fraud person ne kiye hai.
Aapse request karunga ki aap inhe ignore kijiye kyuki Snapdeal ki taraf se koi bhi offer aapko call ke through nahi bataya jata hai. Hamare sabhi offers aapko website/app par hi show kartein hain
Aap nischint rhe hmari team bhi is mamle par kaam kr rhi hai aur inke uper sakht action liya jayega.






Whatsapp Chat ID –15618323
———————————-—————-—
Cust Concern –cx want to cancelthe order//not able to cx // ask him to deny delivery time//
Action : Info Share on whats app
Communication:cx want to cancelthe order//not able to cx // ask him to deny delivery time//
Agent Name- Jaya
cx want to cancel the order// info given//



Whatsapp Chat ID –15639962
———————————-—————-—
Cust Concern –want to know order status// info given to cx // UD Marked // FNDR fill// info given//
Action : Info Share on whats app
Communication:cx want to know order status// UD marked// FNDR fill// Info given
Agent Name- Jaya
cx want to know delivery status// OFD //info given//


Whatsapp Chat ID –14977618
———————————-—————-—
Cust Concern –want to know delivery status// order beyond late// ask to give 24 to 48hours // already request raise
Action Taken – replied on whatsapp
Communication –want to know delivery status// order beyond late// ask to give 24 to 48hours // already request raise
Agent Name- Jaya

Whatsapp Chat ID –15185476
——————————-—————-—
Cust Concern –RTO// info given//
Action Taken – replied on whatsapp
Communication –RTO// info given//
Agent Name- Jaya

Whatsapp Chat ID –15583359
——————————-—————-—
Cust Concern -incomplete query
Action Taken – replied on whatsapp
Communication –incomplete query
Agent Name- Jaya


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