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Hi Sunil,
Thanks for writing in.
We understand that you want to return your product 'Highlander Slim Fit Men Green Trousers' with the order ID 'OD118148568957087000'.
We are sorry that it's taken us longer than expected to respond to your email due to high contact volume we're experiencing at the moment.
We know that your experience with our services has been an unpleasant one. Also, we understand your disappointment which might have caused you.
We'd like to let you know that the return request was cancelled by the seller due to unforeseen reasons.
Since the product was delivered to you on March 23, 2020, it has crossed the seller's 30 days return lifestyle period.
We'd like to let you know that you have contacted us after a long period of your return cancellation due to this, the seller will not be able to help you out.
As per our records, we see that your last return was cancelled on June 10, 2020 and you have contacted on June 23, 2020.
Trust us, if there is an option with the seller, they could have definitely helped you out as you are one of our valuable customer.
We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these. As you are one of our valued customer your satisfaction is one of our primary concern.
To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN
Hope you'll understand.
Thanks for choosing Flipkart.
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