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Thank you for writing in.
We understand your query that you're facing an issue with your 'Flipkart SmartBuy Rich Bass Wired Metal Headset With Mic' for 'OD117370934653334000'.
We are sorry for the trouble you had to go through and it’s taken us longer than expected to respond to your email due to high contact volumes we’re experiencing at the moment.
Since the product was delivered to you on December 23, 2019, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your request.
The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand's authorised service centre and they'll be able to help you out with any product related support you may need.
The invoice for this product can be used to avail services at the brand's authorised service centres within the warranty period.
Here are the brand support details:
Email id: [email protected]
Call: 91 80 46609211
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
We would like to thank you for your patience and understanding.
Shubham , we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thanks for choosing Flipkart!
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