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Hi Waseem,
Thank you for taking your precious time to write to us.
We understand that you're facing an issue with your 'realme Buds Wireless Bluetooth Headset' with the order ID 'OD118880475898731000'.
We are extremely sorry to hear from you and this is not something we would want to go through.
We would like to let you know that since the product was delivered to you on June 15, 2020 and it is covered under the 07 Days Replacement Service Centre Action. You can get in touch with the brand's service centre and they'll be able to help you out with any product related support you may need.
Also, an invoice for this product can be used to avail services at the brand's service centres within the warranty period.
Here are the details to the brand service centre: https://www.realme.com/in/support/services
Phone: 1800 102 2777
Email: [email protected]
We request your good self, please get in touch with the brand's service centre so that your issue will be resolved as soon as possible.
Your safety comes first for us and here's what we're doing as a part of preventive measures versus COVID-19: http://bit.ly/fksms0316
If there's anything else we can help you with, please let us know by visiting our Advice kernel: https://www.flipkart.com/helpcentre
We would like to thank you for your continued support and trust.
Waseem, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thank you for being with Flipkart.
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