Notes
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----Hindi-------------
Namaskar , Mai Snapdeal Se experience manager chinu baat kr rahi hu ,
Kya Meri Baat -cx name---- se ho rahi hai ,thank u =====
<Customer Response > ,Sir Kya ye Sahi Samay Hoga Apse baat karne ka <Customer Response > , Aap ne hal he mai humare ek online survey pe hume low rate kia hai , Mujhe bada dukh hua ye jaan k , ki aap ko pareshani ka samna karna pada jiske liye mai shama Chahunga , Kripya karke mujhe bataye ki exactly kya pareshani hui apko taki hum apko future mai behtar services de paye kyuki apka feedback hamare liye bhut mahetav purn hai kyuki hum aap jaise valuable customer ko khona nahi chate hai
Call Ending Script – Hindi
Apko batana chahunga ki apko pereshani ka samna krna pda infuture nahi ayegi humari taraf se apk0 coupon dea ja rha h jo ki 24hr me apko sms ke dvara hmari team bheja jayega jis ap apne frds ,family ke sath bhi share kr skte h apni next shopping me snapdeal ke sath ,
---Aap se guzarish karunga ki ise accept karke hume dubara seva dena ka avsar pradaan kare .
---Aasha karti hu meri di Hui jaankari aur baat karne k tareeke se aap santoosht honge,
---Snapdeal mai apna keemti samay dene k liye Dhanyawaad Apka Din Shubh rahe .
--- English-----------------
Good Morning/Afternoon/Evening , My name is chinu and I am calling from Snapdeal as am experience manager,
this call is regarding for the feedback
You recently completed our online feedback survey where you have rated us low . Please help us to know the exact reason in order to give you a delightful experience in future ,as your detailed feedback is really very important for us to serve you better .
CALL ENDING SCRIPT - English
I am glad that you have given your precious time to help us getting the detailed feedback .
I also want to inform you that we are giving you a coupon through sms which will given by our
snapdeal team in 24 hr that you can use in your next purchase also you can share this coupon with your friends and family,
We would request you to do us a favor by accepting this good will gesture, and we will assure you a delightful experience in future,
Thank you for your time, Sir. Have a good day and keep shopping with Snapdeal .”
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