Notes
Notes - notes.io |
agent should write 'We would like to let you know that the courier service provider has confirmed that the shipment of your product was delivered to you on June 20, 2020.'
IN2006191952169887248 -no need to say 2 times sorry
IN2006181903382738867 -no need to say 2 times sorry
incorrect info shared to cx, agent should write 'We would like to let you know we are prioritising the delivery of essential items such as groceries and medical supplies to serve those in need. Due to this, orders for other items are being cancelled. '
IN20061811475778605966 - incorrect sentence 'We would like to let you know that currently this option is not available.'
agent should write- 'we are unable to provide the contact number at this moment'
IN2006191239378798252 - correct
IN2006180606406308392 - totally incorrect info shared to cx, agent need to create new return for the productsa as cx came on the next day of product being cancelled
IN2006110040519861984 - totally incorrect info shared to cx, agent need to share the cancellation reason to cx
IN2006161845235294821 - correct
IN2006191406545077656 - correct
IN20061713420543283176 - correct
IN2006111605493574065 - correct
IN2006191122159680430 -correct
IN2006261422160909002 - correct
IN2006261523315553459 - incorrect line 'We understand that the one side of your product 'Noise Shots X1 AIR Truly Wireless Bluetooth Headset' is not working and you want to return it.', cx said that he dont want to return
IN20061612063992644885 -need to share the steps to change address for future
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