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Thanks for writing in.
We understand that you want to claim the warranty for your order 'OD117723011683454000' for 'Noise Tune ELITE Neckband Bluetooth Headset with Mic'.
We are sorry that it's taken us longer than expected to respond to your email due to high contact volume we're experiencing at the moment.
Since the product was delivered to you on February 01, 2020, it has crossed the seller's 10 days replacement period.
We'd like to let you know that your product is covered under the manufacturer's warranty. You can get in touch with the brand service centre and they'll be able to help you out with any product related support you may need.
The invoice for this product can be used to avail services at the brand's authorised service centres within the warranty period.
We have notified your issue to our concern team for service center. We request you to be assured that they will look into this and get back to you with an update by July 09, 2020.
In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.
To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN
We assure you that feedback has been shared with the seller and they're working on putting in additional measures to avoid instances like these. As you are one of our valued customer your satisfaction is one of our primary concern.
Hope this helps.
We would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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