Notes
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1.Where is my order
Remarks
Customer want to know the order status so ask customer to wait for 48 hours for the update .
Customer want to know the order staus as the promised date is already breached so ask to wait 48 hours for the update .
Customer want to know the order status as customer is unable to track and check his order in my order section .
2. I want to cancel the product
Probing .
.May I know the reason that why you want to cancel the product ?
.Kya me ujan sakti hu ki ap is product ko cancel kyu karna chahte h ?
Remarks
Customer want to cancel the order due to (Reason) so ask to wait 48 hours for the update
Customer want to cancel the product as no reason shared by the customer so ask to wait 48 hours for the update .
3.Availability of corona medicine
Customer want to know the Availability of corona medicine so ask to check the website and applictaion as soon as it will be available you may place the order for the same .
4. Want to know the refund status
Customer want to know the refund status as cx order id already cancelled/ Returned . so ask to wait 48 hours for the latest update .
Customer issue wanty refund as customer recived .......(Customer issue with the product ).so ask to wait 48 hours for the update .
5 . Incomplete query
Customer is unable to elaborate his concern as customer concern is not clear .
Call drop no information shared as customer disconnected the call .
6.Payment deducted order not confirmed
Probing .
Payment mode and the amount deducted from account ?
Remarks
Customer issue amount is deducted from his account but order id not confirmed so ask to wait 48 hours for the update .
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