Notes
Notes - notes.io |
IN2006191303107554801 - correct
IN2006221223153779204 - correct
IN2006261025440694326 - correct
IN2006190737535458133 -correct
IN2006222301367729052 - understanding line wrong, agent shoul write 'we understand that you have received the damaged and different product for your order'
IN2006080105565694305 -correct
IN2006261319258206948 -abbreviation 'CMP', should not be used in email
IN2006182017148936492 -correct
IN2006101516483536906 -wrong info shared to cx, agent should share info about 'Fake offers'
IN2006231808112666929 - correct info shared by agent,
but not sure about this line 'We request your good self, please wait so that you will get your resolution as soon as possible.'
IN2006181245126034366 -wrong tagging done by agent , agent should tagg under 'specification related'
IN2006261656024053321 -wrong info shared to cx, agent share this info
'We would like to let you know that when you place an order using the EMI mode of payment, the entire order value is blocked from the credit limit available on your credit card. The amount is charged on a monthly basis based on the bill generated by your bank. As each instalment is paid, the corresponding amount gets unblocked from your credit limit and is made available for your use. You can check your order status here: http://fkrt.it/bqWLi~NN To know more about EMI based payment option, you can refer to this link: http://fkrt.it/sDaUfxNN Hope this helps.'
IN2006270953024029928 - correct
IN2006271042489343760 - correct
IN2006181248141258504 - correct
IN2006261742342624729 - spacing error
IN2006251440314040316 -correct
IN2006270327016138415 - incorrect tagging
agent failed to share 'We would like to let you know that we are working hard to resume all services based on the government’s zonal advisory across various locations.
We request you to keep checking availability at your pincode as we strive to expand our serviceability.'
tagging should be in - bulk order
IN2006262208363926515 -correct
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