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Thanks for writing in.
We understand your issue that you are not getting the 'Cash on Delivery' option for your product 'xxxxx'.
We are sorry that it’s taken us longer than expected to respond to your email due to high contact volumes we’re experiencing at the moment and this is not something we'd want you to go through.
Also, we're sorry for this experience, even we want our customers to enjoy the services which we provide and we never intend to provide such experience as the one which you've faced.
We would like to let you know that in our efforts to ensure a safe, no-contact delivery for our customers, only prepaid orders are currently being accepted.
However, we have shared your feedback with the seller and our concern team they'll do their best to make sure. As you are one of our valued customers, your satisfaction is one of our primary concern.
Your patience and understanding is greatly appreciated in this concern. Please feel free to write back to us, if you have any further queries.
Hope this helps.
Shubham, we would hold to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
Thanks for choosing Flipkart!
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