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EMAIL RESPONSE:
Hi Seema,
Thank you for writing in.
We understand your concern about the transaction of your order id ''OD119098846844983000''.
We are sorry that it's taken us longer than expected to respond to your email due to high contact volumes we're experiencing at the moment.
We'd like to let you know that the seller has not received the prepaid payment for the order due to a system error.
In unlikely event, if the amount is being debited from your Phone UPI account, it will be reversed within 8 business days from the date of the transaction.
If you do not receive the amount, then we request you to contact with the PhonePe, they will help you out.
Here are the PhonePe support email id and contact number:
Email id: [email protected]
Call: 0124678345
Your patience and understanding are greatly appreciated in this concern. Please feel free to write back to us, if you have any query.
Hope this helps.
Thank you for choosing Flipkart.
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