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ldap id: tpm.502929
voc : Need refund for damaged mask. (25 june)
TAGGING : Product is not eligible for return
email response:
Hi Arun,
Thanks for writing in.
We understand that the product 'Wildcraft HypaShield Supermask reusable outdoor protection mask For Kids 12535-Black-S' you have received is damaged and wants the refund for the same.
We are sorry that it’s taken us longer than expected to respond to your email due to high contact volumes we’re experiencing at the moment and for the trouble you had to go through.
We'd like to let you know that this product belongs to the 'No Returns' category and you have also contacted us after the long time because of which the seller will not be able to fulfil your request.
We are providing feedback to the seller in order to minimize such issues which adversely affects the experience of our valuable shoppers like you.
To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN
Your safety comes first for us and here's what we're doing as a part of preventive measures against COVID-19: http://bit.ly/fksms0316
If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre
Hope this helps.
Arun, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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