Notes

Thank you for the patience with this, I checked this with my support team as well, for some reason while we track this one it seems that it may not arrived to our Carrier's end yet, during the last few days we are facing some delays with the shipping, this may affected the order. However, this is taking too long and I'm aware this is not right since I can Imagine the importance in getting what you paid for. Because this is taking too long, In effort to help, allow me to reship the item (We can send the same item-replacement), the expected delivery for a new shipment is on 05/22 at the latest but we will do our best to speed this up. I am offering this option because this is the way we can resolve this right away instead of waiting more time for the current order that may not arrive. Also, there is a small chance that the current order may still arrive in future, in case you still get the package, let us know and we can proceed to cancel the replacement or initiate a return. If for some reason the replacement does not work for you, or if you prefer the full refund for the current order, I will understand and let me know.