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Hi Sumit,

Thanks for writing in and for being a valuable Flipkart Plus member.

We understand that you want to claim the warranty of your product 'Flipkart Perfect Homes Lavo Engineered Wood TV Entertainment Unit' with the order ID: OD115995741166757000.

We're sorry to hear that you're facing issues with your product.

We looked up and found that the product was delivered to you on July 18, 2020. As the product is covered under the manufacturer's warranty of 01 year. You can get in touch with the brand's authorised service centre and they'll be able to help you out with any product related support you may need.

The invoice for this product has been sent to you in a different email. This can be used to avail services at the brand's authorised service centres within the warranty period.

Here are the details to the brand's authorised service centre:
Email id: [email protected]
Contact number: 08046609211

Also, we’re sorry to let you know that due to the nationwide lockdown in an effort to prevent the spread of COVID-19, brand’s customer support channels will be non-operational.

Rest assured, once the situation improves, the brand will resume their services.

We would like to thank you for your patience and understanding.

In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.

To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN

Hope this helps.

We would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.

Thanks for choosing Flipkart.
     
 
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