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Hi ______,

Thanks for ________.

We understand your issue that you're facing issues with your '____' with the order '_______'.   

We are sorry for the trouble you had to go through.

We would like to let you know that the product was delivered to you on _____________ , it has crossed the seller's 30 days return period. Due to this, the seller will not be able to help you out.

We completely understand that your experience with the seller has been an unpleasant one and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We will mention your feedback with the seller and they will look into this and they'll take utmost care to minimize these type of instances.

If you have further queries, please feel free to write back to us. We will surely help you out.

We would like to thank you for your continued trust and support.

Thanks for choosing Flipkart.

{Customer_name}, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
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Regards; Team

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