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Thank you for writing in and for being a valuable Flipkart Plus member.
We understand your query about the refund of your product 'SURJICHEM Pack_25 Surgical Mask Surgical Mask' with the order ID 'OD118380880392566000'.
We are sorry for the trouble you had to go through.
As we checked and found that your order has been cancelled by the seller as requested by you.
The seller has initiated the cancellation of your order and you would have received a confirmation for it.
Since the item has already been shipped, Delhivery prepaid will be informed to return the shipment to the seller. In case it still reaches you, please make sure that you or your friend/family member do not accept delivery and inform the Wishmaster from the couriers that the order has already been cancelled.
The seller will refund Rs. 302/- as soon as the courier service provider confirms the cancellation. This normally takes about 04 Business days.
Once that is done, it will be credited to your PhonePe account within 03 Business days. To check your available balance please log into your PhonePe account and check the transaction history. In case of further questions, you can reach Phonepe customer support by writing to [email protected].
Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.
If you have any further query, you can write back to us and we will be happy to help you.
We would like to thank you for your patience and understanding.
Sourav, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thank you for choosing Flipkart.
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