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Thanks for writing in.
We understand that you want to know that when will you get a refund if you cancel your product 'Apple iPhone XS (Gold, 64 GB)' with the order 'OD118155104728809000'.
We are sorry to let you know that due to nationwide lockdown because of COVID-19, the order deliveries have been paused.
However, your order is our priority and we are trying our best to serve you as soon as possible.
We would like to let you know that the refund process for the order depends upon the payment mode through which you had made the payment.
We would also like to let you that the refund will be initiated and you will get the refund details as soon as the original product reaches back to the seller.
We are sorry that we are not able to reach you over the call as we are working with limited customer support executives due to precautionary restrictions by the government to avoid the spread of COVID-19.
Since we didn't want to keep you waiting, we’re responding through this email.
If you have any further queries, please write back to us and we will surely help you out.
Hope this helps.
We would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
tagging: cancellation return policy
notes: no relevant issue so tagged here as cx is asking about the cancellation and refund process.....info shared accordingly.......
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