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Thanks for writing in.
We understand that you are facing an issue with the delivery of the order 'OD118399912274479000'.
We are sorry for the trouble you had to go through.
We would like to let you know that let you know that the delivery of your product 'Dr. Batra's DR Batra's Intense Moisturizing Cream Enriched With Natural Enchinacea & Vitamin E' has been delayed due to some unforeseen issue.
Your order is our priority, and we are trying our best to serve you as soon as possible.
Please be assured that the seller is working with the courier service provider so that the item reaches you by May 02, 2020.
Moreover, we will also share your feedback to the seller and our courier service provider so that these kind of issues could be reduced in future.
You can check your order status here: http://fkrt.it/bqWLi~NN
we'd also like to let you know that only prepaid orders are currently being accepted to ensure a safe, no-contact delivery for our customers.
However, at Flipkart, our customer first approach ensures that we have the best interest of our shoppers in mind. Flipkart follows a marketplace model as per Govt FDI policy and the prices and offers are decided by the sellers.
Given the high demand of products, we have issued advisories to the sellers to keep the best interests of our customers in mind and ensure they are pricing essential products appropriately.
We can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention.
Thanks for your understanding and support.
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