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Hi Muhilan,
Thanks for writing in.
We understand your concern about your Gift Card which will expire on May 03, 2020.
We're sorry for the trouble and this is not something we'd want you to go through
We would like to let you know that this Gift Card is important to us and we want to continue doing the best we can for our customers during difficult times like these.
You’ll be happy to know that we’ve extended the validity of your Gift Card by {duration} so you can continue to use this payment mode to buy things you need.
You can check the validity and balance of your Gift Cards here: {link}
Also, we understand that you are facing an issue while placing any order.
We'd like to let you know that the product cannot be delivered to your address as the serviceability of an area depends on many factors such as seller's location, delivery address and also the type of product.
To check if an area is serviceable, visit the product page on our website or app and use the ‘Check Availability’ feature by entering the pin code.
However, we would like to let you know that due to nationwide lockdown because of COVID-19, order deliveries have been paused.
We assure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.
We urge you to stay safe and hope to serve you soon.
Muhilan, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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