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Thanks for writing in.
We understand your issue about the delivery of your product 'Garnier Naturals Creme Hair Color' and 'L'Oreal Paris Excellence Fashion Highlights Hair Color' with the order ID 'OD118431595933344000'.
We are sorry for the trouble and this is not something we would want you to go through.
This is certainly not the kind of service we want you to experience but very unfortunately things has turned out on this way.
As you are one of our valuable customer, your satisfaction is one of our primary concern.
However, we have escalated your issue to our concern team.
Please be assured that our concern team is looking into this and will get back to you with an update by May 01, 2020.
If you have any further query, feel free to write back to us we will be happy to help you.
Hope you understand.
Archana, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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