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Thanks for writing in.
We understand your issue that you have received an incomplete product 'Gala Popluar Spin Mop'.
We're sorry for the trouble you had to go through.
We would like to let you know that the seller can provide you the refund for complete product, not for the missing part only.
However, a refund of amount Rs. 999/- will be initiated by the seller as soon as the pickup of the originally delivered product is confirmed by the courier service provider
We request you to write back to us with the below mentioned details within 72 hours so that we can assist you accordingly:
1) Refund confirmation.
2) Whether the seal was tempered or not.
3) Inner packaging and outer packaging manner.
4) Alternate number (if available).
5) Pickup address.
While replying to this email, please ensure that subject line is not edited.
Hope to hear from you soon.
Thanks for choosing Flipkart.
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