Notes

[09:57, 4/25/2020] Rehnuma (SD): We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.

Hi, Good morning! I am Rehnuma. I will help you today.
Namaskar! Main Rehnuma. Aaj main apki help krungi

Hi, Good morning! I am Rehnuma. How can i help you today ?
Namaskar! Main Rehnuma aaj apki kya help kr skti hu?

Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Please apna registered mobile number ya order ID btaye taki main check krke apko jankari de sku.

Sir /Mam, May I know Your emai lid so it could be easy for us to provide you any further update.
Sir/Mam Kya mai jan sakti hu apki email id kon c hai kuki hume asaan hoga apko puri jankari dene me.

Thank you for Sharing Detail with us! Please allow me sometime to check information for you.
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Are you talking about this order?
Aap is order ki baat kr rhe hai?

Please give me a moment, I will check it for you
Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.

till working on your concern! Please allow me some more time!
Ma I apologize for the delay, I am safi chahugi jankari check krne me thoda samay lg rha hai, Please mujhe thoda aur samay dijiye.

We appreciate your patience!
Hum apki patience ka maan krte hai.

Is there anything else i may assist you?
Kya iske alawa main apki aur koi sahayta kar sakti hun?

I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka din shubh rhe.

I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!
Apki help krne me mujhe khushi hui! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.

Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest.
Maafi chahunga apko preshani hui. Maine apki complaint register krli hai. Ise resolve krne ke liye main apki complaint par main personally kaam krungi.

In view of the health and safety of our employees, and due to the growing health concerns around Corona, we have temporarily disabled our customer care call centre. We encourage you to please use Whatsapp channel for assistance/complaint/feedback.
Covid-19 mahamari ke failav ke chlte apne employees ke svaasth aur suraksha ke maddenajar humne apne graahak seva kendr ko asthayi roop se band kar diya hai.. Apse request krte h aap humein Whatsapp ke dwara apni complaint/help/feedback ke liye contact kre.

If you have any concern / query related to Snapdeal please share so that I could assist you.
May I know your exact concern please?
May i know your registered mobile number?
For snapdeal related queries, feel free to reply us, we assure that we will assist you better.Thank you for contacting us! Have a good day!
May i know the order name which you are asking about?
I am unbale to fetch the details. Please proivde the correct details.

I apologize cancellation is not possible now as the item has already shipped. I am raising the cancellation request. and if in case courier partner attempt the delivery than you have to refuse it so that the order will got cancel and after that your refund will be initiate by our team.

Apke order ki delivery india me lockdown ke strict restrictions ki wajah se abhi tak deliver nhi ho paya hai. Apse request krti hu aap is order ko cancel mt kijiye. Hmari team is pr kaam kr rhi hai ki apka order jldi delivery krwaya jaye.
Okay, apka order abhi cancellation stage me nhi hai isiliye main cancel ni kr pa rhi hu, maine apke order ki cancellation request raise krdi hai, agr courier partner apko contact krte hai to aap unhe order lene se mana kr dijiyega.

Sir , Main apko btana chaungi ki apka order apko on or before 22 May-24 May tak deliver hoga . Mafi chaungi lekin lockdown ki wajah se hme kuch operational issues ka samna karne pad rha h so meri request h ki ap wait krlijiye .Hmari koshish rhegi ki apka order jald se jald deliver ho jaye. Aap bilkul nischint rhe .



I am fine, thank you for asking. I trust you and your family doing well!
Main theek hoon, puchhne ke liye dhanyavaad. Mujhe aap par aur aapke parivaar par bharosa hai!

In light of recent government notification, we are servicing only essentials orders. Dispatching existing non-essential orders may take longer than normal. We thank you for your continued patience and understanding during these difficult times. Stay Safe !

Your Order is on the way to be delivered by Blue Dart
I am really sorry for the delay in order delivery, I am escalating to courier partner and will get this delivered at the earliest.
Sorry i cant give any commitment because of the strict movement restrictions during the lock down declared by the govt.

https://www.xpressbees.com
+91 (020) 4911 6100

https://www.bluedart.com
022 6260 1234

https://www.delhivery.com
+91 (124) 6719500

https://ecomexpress.in
8376888888


Whatsapp Chat ID –12174435
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Cust Concern –want to order status
Action Taken – replied on whatsapp
Communication –info shared .. ask to wait


Whatsapp Chat ID –12172983
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Cust Concern – want to know about product availability
Action Taken – replied on whatsapp
Communication – info shared

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Cust Concern –
Action Taken – replied on whatsapp
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Want to cancel---- 41107267954 // 41106518540 //

Hi, Good afternoon! I am Vikas, I will be happy to help you with the concern that you have.
Namaskar! Snapdeal se main Vikas. Apki help krne me mujhe khushi hogi.

Please share your order number or registered mobile number so that I can check.
Aap apna registered mobile number ya order ID btaye taki main check krke apko jankari de sku.

Thank You for sharing details with us. Please allow me 2-3 minutes so that I can check the information.
Details dene ke liye dhanyawad. Please 2 se 3 minute wait kre main abhi check krke apko jankari deta hu.

You have placed a order on 22nd march which is not delivered yet due to lockdown situation in our country.But no need to worry we are trying our level best to get it deliver as soon as possible on or before 9 April.
Don't worry sir , our courier partner will soon call you regarding delivery.

Sir you have placed this order on 28th march and the delivery dates are 30 Apr-02 May .
But you don't worry sir , we will try our best to get it deliver as soon as possible

Kya me apki Snapdeal se sambandhit aur koi sahayta kar sakta hun?
Is there anything else I can assist you with?

Snapdeal par contact krne ke liye apka dhanyawad. Apka samay shubh rhe.

If you have any further query, feel free to reply us, we will be more than happy to help you.Thank you for contacting us. Have a nice day

Sir, In view of the current Covid-19 pandemic, we are operational through Whatsapp/Email currently.

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