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Hi,
Thank you for writing in.
We are writing in continuation with our previous email that you would like to get an invoice for your product '' with the order ''.
We understand that you would like to get an invoice for your product '' with the order ''.
We are sorry to let you know that the seller is unable to accommodate your request for the invoice at this moment due to technical issues.
or
{after 72 hours email}
We are sorry for the delay and would like to you know the seller is unable to accommodate your request for the invoice at this moment due to technical issues.
We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.
We have notified this issue to our concerned team and please be assured that they will look into this and get back to you with an update withing 72 hours.
Hope you will understand.
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