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Hi,

Thanks for writing in.

We understand your concern about the return of your product '_____________' and we're sorry for the trouble you had to go through.

We'd like to let you know that the cancellation of your replacement request has been initiated by the seller as requested by you. We request you to please wait for 48 hours to complete the cancellation process.

After 48 hours you can raise a return request for an exchange of your product. We'll send you an email and SMS with all the details you need.

In case, you need any further assistance, please feel free to contact us and we'll be happy to help you.

Hope this helps.
     
 
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