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Thank you for your valuable time over the call.
We understand your issue about the return of your product 'Philips 4011/15 Runtime: 90 min Trimmer for Men' with the order ID 'OD116950386405781000'.
We are sorry to hear that the product you have received is not as described on Flipkart.
We assure you that feedback has been shared with the sellers and they'll do their best to make sure that you don't experience this again.
We would like to let you know that the previous returns were canceled due to some unforeseen issues faced by the seller .
We certainly understand that this is not what you were expecting. This is never intentional from us to cause trouble.
As specified by you, a return request has been created for the order and a refund of Rs. 1729/- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.
You’ll receive an email and SMS with the refund details, after which the money will be credited to your Bank account within 02 business days, as per standard banking procedures.
Please keep the item along with the original product box, accessories and tags ready for pick up by December 25, 2019 as the Wishmaster will be unable to complete the pickup in case any item is missing.
We’re working closely with our seller community to make your shopping experiences on Flipkart seamless.
For further queries, you can write back to us. We will be happy to help you.
We would like to thank you for your continued trust and support.
Madhusudan, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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