Notes

Escalation 2
Please do not worry, I am escalating your issue to the concern team and they will help you on priority basis.
Please provide me an alternate number for your request.
Team will contact to you, if your main number will not reachable so they can contact on your alternate number.
Please do not worry, this is maximum time frame given to you for the resolution. Team will get back to you very soon with the best resolution.
I would like to let you know that your issue has already escalated to the team and they are working on it with seller. I request to you kindly wait till our team will communicate with the best possible resolution on or before December , 2019.
I would like to let you know that I have escalated your issue to the team and they will get back to you with a resolution on or before December , 2019.
I understand your situation, if I put myself on your place, I will feel same but I have done my best from my side to highlight your issue to the concern team.
Trust me if there is an option with me, I could have definitely helped you out. As you are one of the valuable customer for us.
Always our priority is to deliver the product on promise date to our valuable customer but sometime it does not deliver on promise date because of unforeseen issue faced by the seller.
Always our priority is to deliver the product on promise date to our valuable customer, so please do not worry our team will do their best with seller to deliver your product early as possible.
Please be assured, team will communicate soon with the best possible resolution.
I know how hard it is to trust for you now. However, I have done my best at my end. Trust me, you will not face any issue and team will provide you the best resolution in this regard.
I am sorry to let you know that your product has shipped by the seller and I am not sure it will be delivered today. Please be assured team will communicate soon with the best possible resolution.
Please do not worry, I have escalated your issue on high priority surely you will get the resolution in this regard.
Please be assured, the team are looking into this issue and I'll make sure that your remarks are passed to our team so that they will provide you a resolution as soon as possible.
For your concern, we have a dedicated team. Hence, I request you to wait till the above mentioned time frame.
I am only able to escalate your case to the team to ensure that you will get the best possible resolution regarding the same.
• “ I would feel the same in your situation, but we will sort this out…”
• “ I know how frustrating it can be – let’s see how I can help you…”
• “ I completely understand how frustrating it is…”
• “ I appreciate how difficult it is for you. I will try my best to assist you”
• “ We are keen to resolve this as much as you are…”
• “ If I were in your position, I would feel exactly the same…” “I appreciate you bringing this to our attention…”
OD117082159883911000 issue with chat discuss with diksha mam