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Hi Arijit,
Thanks for your valuable time over the call.
We understand you concern that the amount was deducted from your account but your order 'OD117120785977243000' was unsuccessful.
We are sorry for the trouble you had to go through.
We would like to let you know that seller didn't receive the payment of your this order due to technical errors and the refund of Rs. 1609/- has been initiated to your Bank account on November 22, 2019.
This amount will be credit to your account by within 08 Business Days.
If you'd like to know more about the status of your refund, please contact your bank's customer care using the number mentioned on the back of your card.
If you still wish to buy the item, you can place a new order and can also choose cash on delivery as the payment mode.
Our aspiration is to keep you as one of our most valued customers and we hope to serve you better in subsequent times.
Hope this helps.
Arijit, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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