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Thanks for writing in.
Thanks for your valuable time over the call and for being a valuable Flipkart Plus member.
We understand your concern about your product 'Realme 5 (Crystal Purple, 128 GB)' with the order ID 'OD116460679677070000'.
We're sorry to hear that Realme's authorised service centre was not able to help you with your concern. Please get back to us with the following details so we can sort this out for you:
1. Contact number and address of the service centre you visited:
2. Name of the person in charge of your request:
3. Issue with product:
4. Reason provided by service centre for not being able to help:
5. Your alternate contact number (if available):
We'd request you to write back to us with the details within 72 hours. So, we'll be able to help you out.
While replying to this email, please ensure that the subject line should not be edited.
Hope to hear from you soon.
Thanks for choosing Flipkart.
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