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As I understand that you are getting an issue with this ''. Am I correct?
May I know the exact issue that you are facing with the product?
I am happy to let you know that the seller can provide the replacement of the product. May I go ahead and request the seller for the same?
I would like to let you know that the seller can provide the replacement of the product. May I go ahead and request the seller for the same?
Thank you so much for your understanding.
Before requesting the seller for the return, I may need some information from you.
Could you please let me know if the seal on the product box was broken or tampered with when you opened the external packaging?
Please confirm whether you have brand box which you have received along with the product?
Please confirm whether the pickup address will be same as delivery one to raise the return request.
Please confirm that your primary number '7506696331' is correct or not.
While checking we might need to contact you, is there any alternate number you want to share?
Thanks for confirming all the above details.
Please stay connected while I forward your return request to the seller.
I have successfully forwarded your replacement request to the seller as well as escalated the issue to the team.
I am happy to inform you that the seller has been approved your return request.
Your product pickup will be done by November 16, 2019.
Once the product pickup will be done then the seller will initiate the refund within 02 business days.
Please keep the item along with the original product box and tags ready as the Wishmaster will not be able to complete the pickup in case any item is missing.
You will get the replacement product at the same time, when the pickup will be done by the Wishmaster.
While checking we might need to contact you, is there any alternate number you want to share?
I would like to let you know that the seller will require
Account holder's name.
Account number.
IFSC.
To make sure that the seller can initiate your refund, please confirm do you want to receive your refund in your provided bank account details.
I would like to let you know that you have just received a One time password on your registered mobile number ''.
Kindly share the one time password so that the seller can initiate your refund.
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