Notes

I would like to inform you that your order for '''' is out for the delivery so I request you to wait till 7 pm today.
Please be assured, you will receive your order by 7 pm today


As I have checked, your order for '''' has been shipped by the seller and it will deliver to you by November , 2019.
Please be assured, you will receive your order by the promise date shared above.

As I have checked your previous chat got disconnected, I am Priya i'll be assisting you further.

Please share the order Id for your concerned product so that I can assist you better.

But due to huge traffic of orders in this sale season, the promise dates are little long.

As I have checked, your issue is already escalated to the team and the team will get back to you with the resolution within 24 hours.

Thanks for being Flipkart Plus customer.

I understand that you are concerned for the delivery of your product.

Not to worry, if you didn't receive your order by today you can get back to us. However, I'm escalating your issue to the team
I would like to inform you that shipping charges of Rs.40/- will be refunded to your Gift Card section of Flipkart Wallet within 24 hours of successful delivery which you can use for further purchase.


On checking the record details, I am really sorry that the delivery of your order has been delayed due to an unforeseen courier related issue.

As I have checked, your order has been cancelled by the seller as requested by you stating the reason ''Purchased Elsewhere'' so the seller will not be able to deliver your order.

I request you not to get disappointed in this regard.

If you don't get any resolution by the time frame shared above. In that case, you can contact us anytime you need any help, we'll help you accordingly.

As I have checked, your issue is already escalated to the team and the team will get back to you with the resolution by November 01, 2019.
Not to worry, the team is working on your issue and will get back to you with an update by the time frame shared above.

Do not worry, the will get back to you with the best possible resolution by the promise date.
I request you to wait till the resolution date.
If you face any issue get back to us, we are available for you 24*7.
Please be assured, the team is here for you to solve your all problems and provide you with the best possible resolution.
I can assure you that the team will get back to you with the best possible resolution as soon as possible.
Please be informed you that the seller's courier partner ensure us that your order will be delivered to you by 7 PM today.

I am sorry to inform you that due to unforeseen issue, the tracking details is not updated by courier service provider.
Please be assured that your shipment will be delivered to you by the given timeline.

I would like to let you know that I have escalated your issue to the team and the team will get back to you with an update by November 10, 2019.

Please be assured that I have already escalated your issue and we will get back to you with an update by November , 2019.

I would like to inform you that the team is working on your issue. However, the team will need some time to work on your issue and help you in this regard.

However, the team will need some time to work on your issue and help you in this regard.

If you don't get any resolution by the time frame shared above. In that case, you can contact us anytime you need any help, we'll help you accordingly.

Not to worry, we are already looking into this issue and you will get the resolution till November , 2019.

I would like to let you know that we have already escalated your issue regarding the delivery of your order and we will get back to you with an update by November , 2019.

However, if the product still not be delivered to you by 07:00 pm today, we have already escalated your issue regarding the delivery of your order and we will get back to you with an update by November 19, 2019.

I am sorry to let you know that there has been an unexpected delay in having your order delivered.
We're working with the seller and their partnered courier service provider to have your product reach you by November , 2019.

Please do not worry, this issue has been shared with the seller and their courier service provider to get this sorted.

I would request you to wait by November , 2019 to get the resolution, as this is the maximum timeline given to you but we will try our best to get back to you as earlier with a resolution.

The estimated resolution date is just the maximum time frame, in the most issues will be resolved much before the estimated resolution date.

However, we are already working on this issue and will get resolved by November , 2019.
Please confirm whether your product have been received by your family member or neighbor.



Sorry to hear that, {customer_name}. Please give me a minute or two to check this.

Sorry about that, {customer_name}. Let me check this for you right now.

Sorry to keep you waiting, it's taking a little while to get this information.

Thanks for waiting, I just need a couple of minutes to check this further.

Please give me a minute or two so I can look up the information for you.

Please allow me a minute or two, while I can check the details.

Let me see, What best I can do for you.

Please give me a minute or two while I help you get it sorted out.

I understand your concern about your order. Please give me a minute or two while I help you get it sorted out.

I’m going to look into this for you right now. Kindly bear with me for a minute or two while I examine this issue.

Please give me a moment while I look up details around your previous chat so I can assist you without asking any questions that you may have already answered.

Please give me a minute or two while I look up details around your previous chat so I can assist you without asking any questions that you may have already answered.

Please let me know the issue you are experiencing/elaborate your concern so that I check and assist you accordingly.

We are sorry for the trouble you had to go through. However, I will check and assist you accordingly with a possible resolution.

Would you like to update the pickup address and alternate contact number for the pickup of the product?


I would like to let you know that I have escalated your issue to the team and the team will get back to you with the resolution by November 25, 2019.

I request you to wait for 24 hours, either the order will be confirmed or you will get the refund confirmation

I would like to inform you that shipping charges of Rs.40/- will be refunded to credit card within 24 hours of successful delivery.

I would like to inform you that you have raised a replacement request to the seller on behalf of you.

I would like to inform you that to raise the refund request to the seller, first the replacement request needs to be cancelled.

Free shipping is applicable on selected products at serviceable pincodes at the moment.