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Thanks for your valuable time over the call.
We understand that want a cashback of your product 'Redmi Note 7 Pro (Nebula Red, 64 GB)' with the order ID 'OD116270873748824000'.
We are sorry for the trouble and this is not something we would want our valuable customers to go through.
We would like to let you know that you have availed 5% cashback point offer with HDFC Bank 'Debit Cards' (Only for Debit transactions) and offer is not applicable on 'EMI' transactions.
As we checked, you have completed '90 days' for avail a Cashback points and it shall be posted to customer's 'Debit Card' linked account.
Also, you will need to redeem these Cashback points by logging into 'NetBanking' or calling 'PhoneBanking' and request for redemption of the Cashback points.
Note:
*48 hours post request for redemption of Cashback points, the equivalent amount shall be credited to the customer primary account Linked to the Debit Card only.
* Any Tax, service charge or other charges levied regards to the Promotional 'CashBack Offer', may be borne by the Debit Card holder / winner
* Offer valid for all HDFC Bank 'Debit cards' apart from Virtual, Netsafe & ATM cards.
* Promotional Cashback points earned will be valid for redemption for 12 months, post which the same will expire.
* The cashback points accumulated can be redeemed as below:
a. Through NetBanking: Cards> Debit Cards > Enquire> CashBack Enquiry and Redemption> Account Number> Continue> Input the CashBack amount
b. Through PhoneBanking
* ATM withdrawals will not be considered for the offer
Also, there is no limit on number of transactions. However, you can avail upto a maximum cashback of Rs. 500/- per customer/per month.
If unable to redeem cashback points of your product by above following instructions, please write back to us. We will definitely assist you.
We do want to keep you as a happy customer for a long time. Your satisfaction is our primary concern.
As, we really wish to do our best to make things easy for you with all the access that has been provided by the seller and our organisation.
Vishnu, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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