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Hi __________,

Thanks for writing in.

We understand your concern about the refund of the order '_________' for '_________'.

We are sorry for the trouble you had to go through.

We'd like to let you know that the seller has refunded of Rs. ___/- for your order to your ____ on _____ with the reference number: _____ and this amount should have been credited by now.

If the amount has not been credited, please contact your bank’s customer care using the number mentioned on the back of your card and check the status by providing the reference number. If they are unable to help, you may raise a dispute with the bank's grievance cell.

Please note that you can also track the refund status of your order by visiting 'My Orders' section of your Flipkart account by clicking here: http://fkrt.it/bqWLi~NN

In case there’s anything else we can help you with, please feel free to write to us.

Hope this helps.

Thanks for choosing Flipkart.

{Customer_name}, we would love to hear from you. Please share feedback about your experience by completing the email survey you’ll get shortly.
     
 
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