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Hi Amit,

Thanks for writing in.

We're sorry to hear that the product 'Acer 65w' is not working and you would like to replace it.

Since the product was delivered to you on January 25, 2018, it has crossed the seller's 10 days replacement period. Due to this, the seller will not be able to fulfill your replacement request.

The good news is that the product is covered under the manufacturer's warranty. You can get in touch with the brand authorized service center and they'll be able to help you out with any product related support you may need.

The invoice of this product has been attached with this email. This can be used to avail services at the brand's authorized service centers within the warranty period.

Here is the link to contact the nearest brand authorized service center:

- http://www2.acer.co.in/support/support_network.asp

In the unlikely event of the brand's authorized service center not being able to help you, please let us know and we'll definitely assist you.

Trust us if there is any other way we could have surely helped you out.


We would like to thank you for your understanding.
     
 
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