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Thanks for your valuable time over the call.
We understand your concern that for one of your shirt you are facing size fit issue for your product 'james Men Solid Formal Purple, Dark Blue Shirt' with the order ID 'OD116672164281541000'.
We are sorry for the trouble you had to go through.
As per our telephonic conversation, you confirmed that you have already use one of the shirt from the order.
We'd like to let you know that the return policy is the product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/return tags/warranty seals (wherever applicable).
We'd also like to let you know that seller is unable to provide you the replacement/refund for the product.
To know more about the returns policy click here: https://www.flipkart.com/pages/returnpolicy
We would like to thank you for your understanding.
{Customer_name}, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.
Thanks for choosing Flipkart.
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