Notes

We're sorry to know that your experience with the seller has been an unpleasant one.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We've spoken to the concerned team and they're looking into this and they'll take utmost care to reduce these instances.

If there's anything we could do for you, please let us know and we'll be happy to help.

We can completely understand how frustrating and annoying the situation can be when something like this happens but believe us it was never our intention.

If you need any further assistance feel free to get back to us or you can call on our toll-free number: 1800 208 9898.

Since we didn’t want to keep you waiting, we’re responding through this email.

We're sorry to hear that your experience with the Wishmaster from {courier_name} has been an unpleasant one.

We completely understand and this isn't something we would want you to go through. You can be sure that we'll take definite steps to set this right.

We ensure you that feedback has been shared with the seller and the courier partner and they're working on putting in additional measures to avoid instances like these.

However, we are providing feedback to the 'Ekart Logistics' and our concerned team will work with the courier partner to minimize such issues which adversely affects the experience of our valued shoppers.

We understand that this has not been your best shopping experience with us.

We promise to do the needful to enhance your future shopping experiences with us.

We’re working closely with our seller community to make your shopping experiences on Flipkart seamless.

Please feel free to get back to us at any point of time for any further assistance and we will be happy to assist you.

As you are one of our valued customers, your satisfaction is one of our primary concerns. We are going to share your feedback with the courier service provider and we want to ensure you that additional measures are put in place to avoid instances like these.

We ensure you that, feedback will be shared with our concerned team to minimize such issues which adversely affects the experience of our valued shoppers.

In the context of being our loyal and valuable customer, your kind understanding is highly appreciated in this regard.

If you have any further queries you can write back to us, we will be happy to assist you.

Alternatively, you can also get quick answers to your questions by clicking the following link: https://www.flipkart.com/helpcentre call our toll-free number 1800 208 9898.