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http://172.16.201.107:8080/agent-dashboard/ob.php
#Phone no.
Xpressbees: 02049116100
bluedart: 18602331234
Delhivery: 1246719500
Ecom Express: 8376888888
FedEx: 1800 419 4343
Callme experiment //
Callme experiment // cx did't responded
Callme experiment // cx did't requested
Callme experiment // language barrier
Callme experiment // cx did't need call back
#specific delivry request
deliver the order ASAP// early
#cx did't want call back
cx didn't required callback.
#delivry details
Callme experiment // cx want delivry info// info shrd
#not connected
Callme experiment // nc
#UD(same day ofd/same day UD)
Callme experiment // cx want delivry info// ofd// ask cx to wait
#old UD(ODA/ Misc../ shipper delay)
Callme experiment // cx want delivry info// ud marked//fndr filled//apology done// info givn// ask cx to wait
Callme experiment // cx want delivry info// ud marked//apology done// info givn// ask cx to wait
Callme experiment // cx want delivry info//fndr filled//apology done// info givn// ask cx to wait
#cancellation
Callme experiment // cx want info abt cancellation // info givn// apology done// ask cx to order again
Callme experiment // cx want info abt cancellation //rto// info givn// apology done// ask cx to order again
#self cancellation
Callme experiment // cx want to cancel// already requested// info givn
Callme experiment // cx want to cancel// info givn// ask cx to refuse to take
#return
Callme experiment // cx want refund// // request taken// tat shrd// ask cx to wait
Callme experiment // cx want replacement// // request taken// tat shrd// ask cx to wait
Callme experiment // cx want refund// // ask cx to share bank details// tat shrd// ask cx to wait
#offers info
Callme experiment // cx want info on offer// info givn
Callme experiment // cx want info on price// info givn
Callme experiment // cx want info on order// info givn
Callme experiment // cx want info on voucher// info givn
Callme experiment // cx want info on coupon// info givn
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