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Hi, my name is Aryan and I'll be helping you with your request.
I do understand your concern and I will surely help you out.
I am sorry, I am not able to understand your concern.
I request you to please elaborate your concern so that I can help you out.
Would you please confirm if you are concerned about 'xxxxxxxxx'?
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Please confirm the product name so I can assist you in better way as this order Id has multiple items.
I completely understand it has been trouble for you.
Please let me know the exact issue you are facing with the product.
As I read your previous chat, I understand that you are concerned about returning the product.
Please share the One Time Password you have received on xxxxx.
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