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(Wait and Refund)

I would like to let you know that a return request has been created for the order and a refund of Rs. /- will be initiated as soon as the pickup of the originally delivered product is confirmed by the courier service provider.

You’ll receive an email and SMS with the refund details, after which the money will be credited to your Bank account within 02 business days, as per standard banking procedures.

Please keep the item along with the original product box, accessories and tags ready for pickup by 07 PM today as the Wishmaster will not be able to complete the pickup in case any item is missing.

(FEEDBACK)
I ensure you that feedback will be shared to our seller and our team will work with them to minimize such issues which adversely affects the experience of our valued shoppers.

I would like to thank you for your understanding. Thanks for your kind understanding in this regard.

Trust me, you are a valuable customer to us, we never would like to lose your hope.

I will ensure precautionary measures are taken in order to avoid this situation next time around by the seller.

I completely understand your disappointment, we don't want our valued customer to face such issues. Your valuable feedback has been shared with our team and they will look into it and reduce such instances in the future.

Please be assured that I will share your feedback with our team and management to minimize such instances in the future.

Trust me if there is an option with me, I could have definitely helped you out.

I've noted this down and will make sure appropriate feedback is shared with the courier service provider so that you do not experience this next time around.

If I relate it to myself I can completely understand how frustrating and annoying the situation can be when something like this happens but believe me it was never our intention.

I'll take this up personally with the courier service providers and make sure they take utmost care to ensure this does not happen again.
     
 
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