Notes

Exchange Denied Prexo


Hi,

Thanks for writing in.

We understand your concern about the exchange of your 'VIVO V9 Youth (Black, 32 GB)'.

We are sorry for the trouble you had to go through.

We would like to let you know that your exchange product did not meet the exchange related guidelines as confirmed by the Wishmaster.

Here are few important things to note while choosing the exchange option for a device:

1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled

We would like to thank you for understanding.


Exchange product not working>>>>>>>Solved


2

Hi,

We understand your concern that the product did not meet the exchange related guidelines as confirmed by the Wishmaster.

We are sorry for the trouble you had to go through.

Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.

Here are few important things to note while choosing the exchange option for a device:

1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled

You can also cancel your orders on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.

Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

We would like to thank you for understanding.



3.

RTO and refund


Hi,

Thanks for writing in.

We're sorry to let you know that your order for 'VIVO Y53i (Crown Gold, 16 GB)' was returned to the seller as the exchange product did not meet the exchange related guidelines as confirmed by the Wishmaster.

A refund of Rs. 4536/- will be initiated within 01 business day from the date of cancellation. This is the time required for the courier service provider to confirm the cancellation.

Once that is done, it will be credited to your Credit Card within 06 business days, as per standard banking procedures.

Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.

Here are few important things to note while choosing the exchange option for a device:

1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled

We would like to thank you for understanding.


3

Hi,

We understand your concern about the your order ''.

We're sorry to let you know that your order for 'Honor 9 Lite (Sapphire Blue, 32 GB)' was cancelled by the seller as the exchange product did not meet the exchange related guidelines as confirmed by the Wishmaster.

Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.

Here are few important things to note while choosing the exchange option for a device:

1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled

Also, we would like to let you know a refund of Rs. 8349/- will be initiated within 01 business days from the date of cancellation. This is the time required for the courier service provider to confirm the cancellation.

Once that is done, it will be credited to your Credit card within 06 business days and you can check the available balance here: http://fkrt.it/bqrfRzNN

Click this link http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

We would like to thank you for understanding.

**************************************************************

Exchange Denied Prexo


Hi,

Thanks for writing in.

We understand your concern about the exchange of your 'VIVO V9 Youth (Black, 32 GB)'.

We are sorry for the trouble you had to go through.

We would like to let you know that your exchange product did not meet the exchange related guidelines as confirmed by the Wishmaster.

Here are few important things to note while choosing the exchange option for a device:

1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled

We would like to thank you for understanding.


Exchange product not working>>>>>>>Solved



2

Hi,

We understand your concern that the product did not meet the exchange related guidelines as confirmed by the Wishmaster.

We are sorry for the trouble you had to go through.

Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.

Here are few important things to note while choosing the exchange option for a device:

1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled

You can also cancel your orders on the go by clicking here: http://fkrt.it/bqWLi~NN, selecting the item and clicking 'Cancel'.

Check http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

We would like to thank you for understanding.



3.

RTO and refund


Hi,

Thanks for writing in.

We're sorry to let you know that your order for 'VIVO Y53i (Crown Gold, 16 GB)' was returned to the seller as the exchange product did not meet the exchange related guidelines as confirmed by the Wishmaster.

A refund of Rs. 4536/- will be initiated within 01 business day from the date of cancellation. This is the time required for the courier service provider to confirm the cancellation.

Once that is done, it will be credited to your Credit Card within 06 business days, as per standard banking procedures.

Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.

Here are few important things to note while choosing the exchange option for a device:

1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled

We would like to thank you for understanding.


4

Hi,

We understand your concern about the your order ''.

We're sorry to let you know that your order for 'Honor 9 Lite (Sapphire Blue, 32 GB)' was cancelled by the seller as the exchange product did not meet the exchange related guidelines as confirmed by the Wishmaster.

Not to worry, you can place a new order using the exchange offer with another exchange product. Alternatively, you can also buy the product without availing the exchange offer.

Here are few important things to note while choosing the exchange option for a device:

1. Only functional devices without any screen defect are accepted
2. The screen/body should not have any cracks/dent
3. The screen should be intact
4. IMEI will be verified at the time of pickup by the Wishmaster to complete the process
5. Screen locks or iCloud locks should be disabled

Also, we would like to let you know a refund of Rs. 8349/- will be initiated within 01 business days from the date of cancellation. This is the time required for the courier service provider to confirm the cancellation.

Once that is done, it will be credited to your Credit card within 06 business days and you can check the available balance here: http://fkrt.it/bqrfRzNN

Click this link http://fkrt.it/sDargyNN to know more about cancellations and refunds on Flipkart.

We would like to thank you for understanding.