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Thanks for writing in.
We'd like to let you know that we tried to get in touch with you on '9985335690' to talk to you about your concern but could not reach you.
We understand your concern about the refund of your order 'OD114992900358756000'.
We're sorry to let you know that the seller will not be able to refund the amount of Rs. 1604/- to your Bank account as the seller has already refunded this amount to your Gift Card section of Flipkart wallet.
Whereas, the refund mode can be selected only while requesting the return.
However, there is no need of Gift Card number and PIN to use the refunded amount. You can use this amount while purchasing the products on Flipkart.
To use this amount, you have to select Gift Card section of Flipkart wallet as the payment method.
If you face any further issue please get back to us or call our toll-free number 1800 208 9898, we'll surely help you out.
Hope this helps.
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Hi,
Thank you for writing in.
We understand that you would like to use the gift card available in your Flipkart wallet for a purchase.
We are sorry for the trouble you had to go through.
We would like to let you know that to use available balance in your Gift Card you do not need gift card number and pin you can use the gift card to make purchase directly.
Here is how you can do it:
1. Select a product you would like to purchase and add it into the cart.
2. Select your delivery address.
3. On the payment page select the gift cart and do the payment.
If you have further concern write back to us we will surely help you out.
Hope this helps.
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