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I am sorry for unpleasant experience you have had with us.
As per telephonic converstaion with you, you have stated that you don't want refund for the same, as at the moment seller is only provifing you the refund insted of replacemrnt.
However, you can get back to us within policy poeriod i,.e 30 days return lifestyl. We will suyreely help you out in makinbg a new return request.
I am glad that you are bringing this to my attention. I completely understand your concern I will share your feedback in this regard.
You can also make a refund return request by yourself by following below steps:
It's really simple to request a return for your order! Just follow these steps: • Log in to your Flipkart account • Click on 'Orders' • Select the product and click 'Return' We'll send you an email & SMS with all the details you need. You can know more about the seller's return policy here: https://www.flipkart.com/pages/returnpolicy
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