Notes

Hi Jagdish,

Thanks for your valuable time over the call.

We understand that you are facing issues with the order 'OD116858261336489000' for the product 'Boult Audio ProBass Curve Neckband Bluetooth Headset with Mic'.

We would like to let you know that the product is covered under the manufacturer's warranty. You can get in touch with the brand/authorised service centre and they'll be able to help you out with any product related support you may need.

The invoice for this product has been attached this can be used to avail services at the brand's authorised service centres within the warranty period.

Here are the details to the brand/authorised service centre:

Phone number: 9555-602-502
Email Id: [email protected]
Weblink: http://boultaudio.com/index.html

In the unlikely event of the brand's authorised service centre not being able to help you, please let us know and we'll definitely assist you.

To know more about cancellations and returns on Flipkart, you can refer to the link here: http://fkrt.it/sDargyNN

Hope this helps.

Jagdish, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

Hi Satya,

Thanks for your valuable time over the call.

We understand you’re keen on receiving your order 'OD117143099615777000' for the product 'WolTop Extra Large PVC Wallpaper Sticker'.

we’d like to let you know that the delivery date of an item depends on many factors like the seller's location, your delivery address and the type of product. Based on that, a definite date for the delivery of your order is given to you by the seller.

Although the seller would like to have your order reach you faster, it’s not something they can promise as they will need some time to process and deliver your order. You can be sure that the seller will do their best so your order reaches you on or before December 05, 2019.

You can expect more updates once the seller ships it and you can check your order status here: http://fkrt.it/bqWLi~NN

You can also track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt out later if you like.

We would like to thank you for your understanding.

Satya, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

Hi Monika,

Thanks for writing in and for being a valuable Flipkart Plus member.

We tried to get in touch with you on '9582404832' and '8384039081' to talk to you about your concern but could not reach you.

We’ve received the return request you had placed for the product 'DOZO Slim Fit Women White Trousers' with order ID: OD117180998359910000.

Since the item is marked ‘Out for Delivery’ on our system, we’ll need to wait for the courier service provider to update the delivery status before the return request can be fulfilled.

No worries, this shouldn't take more than 24 hours.

Once the status is updated, you will get an update with more details through an email and SMS.

We would like to thank you for your understanding.

Monika, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

Hi Nithin,

Thanks for writing in and for being a valuable Flipkart Plus member.

We'd like to let you know that we tried to get in touch with you on '---' talk to you about your concern but could not reach you.

We understand that you want an invoice for the product '---' with the order ID '---'.

We are sorry for the trouble you had to go through.

We would like to let you know that the seller is unable to provide the invoice of your product as it is already returned to the seller.

Here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

Hope this helps.

---, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

Hi Kaviarasan,

Thanks for writing in.

We tried to get in touch with you on '8610353509' and '7550106278' to talk to you about your concern but could not reach you.

We understand your concern that you have not received the 'Super Coins' of the order 'OD117042101418413000'.

We are sorry for the trouble you had to go through. We completely understand and this isn't something we would want you to go through.

We would like to let you know that SuperCoins are credited after the return period is over for the products in the order.

Agent should have informed that product was delivered to you on November 14, 2019 and it has 10 days replacement period. Once the policy will get expired, the Supercoins will be credited.

In the future for the further queries, you can also contact us by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll-free customer care number 1800 208 9898 so we can assist you.

Hope this helps.

Kaviarasan, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.


Hi Ankita,

Thanks for writing in and for being a valuable Flipkart Plus member.

We understand that you want an invoice for the product 'Haier 220 L Direct Cool Single Door 4 Star Refrigerator' with the order ID 'OD117145491406811000'.

We are sorry to let you know that as return of your order is requested by your so that the seller is unable to provide the invoice due to legal restictions.

We would like to let you know that here's how you can get your invoice instantly next time around:

1. Visit 'My Orders' section of your Flipkart account here: http://fkrt.it/bqWLi~NN
2. Click on the order for which you’d like the invoice and click on ‘Request Invoice’

The invoice will be sent to your registered email address used while placing the order.

It's that simple! In case you don’t find the invoice in your inbox, please check the spam folder.

Hope this helps.

Ankita, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

Hi Bayaneni,

Thanks for your valuable time over the call.

We understand that you have already received the 'tracking Id' for you order 'OD117178082927886000'.

As per our telephonic conversation, you states that you don't have any query with us.

Hence, we are closing the case.

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Also, you can call our toll-free number 1800 208 9898 so we can assist you in your preferred language.

We would like to thank you for your understanding.

Bayaneni, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

gift card
Hi Ishu,

Thanks for writing in.

We understand that you wants to know how you will get 'Gift Card' free of cost.

We’re sorry to let you know that this option is not available, at the moment.

We would like to let you know that Gift Cards can be purchased on www.flipkart.com or Flipkart Mobile App using the following payment modes only - Credit Card, Debit Card and Net Banking.

You can buy a maximum of 100 Gift Cards in a month with a total limit of Rs. 1,00,000 (One Lakh). Purchases exceeding this limit will be automatically cancelled.

In the future for the further queries, you can also contact us by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll-free customer care number 1800 208 9898 so we can assist you.

Hope this helps.

Ishu, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.

Hi Nepal,

Thanks for your valuable time over the call.

We understand that you wants to reinstate the cancelled order 'OD116979663426210000'.

We looked up your order and found that it has been cancelled as requested by you with the reason stated as 'Purchased Mistake'.

We would like to let you know that while the seller will not be able to ship items from this order as it has been cancelled, you can place a new order by clicking here: https://www.flipkart.com/techgear-universal-magic-suction-stand-mobile-phone-holder-360-rotatable-multi-angle-car-office-home/p/itm954e8bce3af2e?pid=MOHFGXFVRW5PDGNC&lid=LSTMOHFGXFVRW5PDGNC9K7W0D.

However, as per our telephonic conversation you states that you wants you order earlier.

we’d like to let you know that the delivery date of an item depends on many factors like the seller's location, your delivery address and the type of product. Based on that, a definite date for the delivery of your order is given to you by the seller.

Also, you confirmed that you have received 'VIVO wall charger' instated of 'Samsung charger'.

We would like to let you know that as per records you have received the same order 'OD117115929624439000' which is mentioned over the product page.

In the future for the further queries, you can also contact us by visiting our help centre: https://www.flipkart.com/helpcentre or you can call on our toll-free customer care number 1800 208 9898 so we can assist you.

Hope this helps.

Nepal, we would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Thanks for choosing Flipkart.


Hi,

We are writing in continuation to the previous email.

We'd like to let you know that we have not received any response from you for the previous email.

Hence, we are closing the case.

If there’s anything else we can help you with, please let us know by visiting our Help Centre: https://www.flipkart.com/helpcentre

Also, you can call our toll-free number 1800 208 9898 so we can assist you in your preferred language.

We would like to thank you for your understanding.

Thanks for choosing Flipkart.