Notes

Hi, my name is Kamalpreet and I'll be helping you with your request.29-Oct-19 , 11:25:02 pm
Please proceed with your query.29-Oct-19 , 11:25:10 pm
I don't what you people want to do with me. Neither I'm getting my delivery nor you are refunding my money
29-Oct-19 , 11:25:44 pm
Please tell me what the hell is your company problem
29-Oct-19 , 11:26:02 pm
I am sorry for the unpleasant experience you have faced with the product.29-Oct-19 , 11:26:22 pm
Let me look up the details for you.29-Oct-19 , 11:26:28 pm
Date after date, time after time. Are you people really humans??
29-Oct-19 , 11:26:46 pm
You don't any values of your own words
29-Oct-19 , 11:27:22 pm
I am sorry for the inconvenience you have faced with the delivery of your product.29-Oct-19 , 11:28:12 pm
I have checked all the recent updates and I can understand your level of frustration.29-Oct-19 , 11:28:46 pm
I don't need your sorry. I need my money back. Please do something.
29-Oct-19 , 11:29:08 pm
And if your company scammed me and had taken my money. Please say that also.
29-Oct-19 , 11:29:44 pm
Siddharth, please don't think anything like scam and all.29-Oct-19 , 11:30:35 pm
I completely understand your situation, if I were at your place, I would have feel the same.29-Oct-19 , 11:31:21 pm
I understand that it must have been very frustrating for you to have waited for your order so eagerly.29-Oct-19 , 11:31:47 pm
So tell me, what I had done wrong, that you people are punishing me like that
29-Oct-19 , 11:32:16 pm
At least say something either deliver my product or refund my money.
29-Oct-19 , 11:32:48 pm
Why you people doing this??
29-Oct-19 , 11:33:00 pm
Siddharth, we are here to facilitate you and I am doing all my efforts to find the best possible help for you.29-Oct-19 , 11:33:33 pm
So now what??
29-Oct-19 , 11:34:10 pm
Will I ever get my money back??
29-Oct-19 , 11:36:28 pm
If no. Then please say that. So that I can get assured that Flipkart had cheated mr
29-Oct-19 , 11:37:13 pm
Siddharth, I can understand that you don't want to wait any single minute.29-Oct-19 , 11:37:19 pm
I would request you to please wait for next 24 hours, I have again highlighted the issue to the concerned team.29-Oct-19 , 11:37:45 pm
If you people knows then why you are not doing anything??
29-Oct-19 , 11:37:58 pm
Siddharth, please don't think that you have been cheated.29-Oct-19 , 11:38:04 pm
There is some mistake which has happened from the delivery partner or the seller.29-Oct-19 , 11:38:19 pm
Not again dear. 24-48 hours keep waiting & waiting. I'm very tired
29-Oct-19 , 11:38:44 pm
I didn't think like being cheated but you people let me think that I'm cheated
29-Oct-19 , 11:39:27 pm
I can understand that you don't want to wait anymore and if I were at your place, I would have feel the same.29-Oct-19 , 11:40:06 pm
That mistake is causing me problems not anyone else.
29-Oct-19 , 11:40:07 pm
It's my hard earn money. I didn't buy any phone for 4 year's. This Diwali I thought to buy this phone. But you people shattered every dream of mine.
29-Oct-19 , 11:41:12 pm
I can understand your pain, you have paid for the product and you don't have any information about the product.29-Oct-19 , 11:41:45 pm
Now I'm in fear that my money is gone forever and will never receive product
29-Oct-19 , 11:42:16 pm
Siddharth, I know the value of your single hard earned penny and I promise you that you will receive your product or refund within next 24 hours.29-Oct-19 , 11:42:33 pm
Promise is very big word my friend. Your other executive friends didn't keep that word. But hope you can keep your words
29-Oct-19 , 11:43:44 pm
Siddharth, I have also gone through the same condition so I can understand your pain.29-Oct-19 , 11:44:55 pm
If you understand my pain then please help me too.
29-Oct-19 , 11:45:54 pm
You need not to worry, I have again highlighted your issue and I assure you that you will get the resolution within next 24 hours.29-Oct-19 , 11:45:58 pm
I'm seriously very tired of this.
29-Oct-19 , 11:46:31 pm
Ok. Thanks for help.
29-Oct-19 , 11:46:48 pm
I can understand that 24 hours is not a minor timeline.29-Oct-19 , 11:46:54 pm
I want to assure you that your issue will be resolved on priority basis.29-Oct-19 , 11:47:17 pm
It's not just about 24 hours. I keep hearing this 24 hours thing from the last 8-9 days.
29-Oct-19 , 11:47:53 pm
But still hope this is the last 24 hours time you people are taking
29-Oct-19 , 11:48:27 pm
I can understand that because I have seen your previous conversations and escalations.29-Oct-19 , 11:48:38 pm
Hope this time you people will resolve my problem
29-Oct-19 , 11:49:32 pm
Anyway thanks kamalpreet.
29-Oct-19 , 11:49:59 pm
Good night and take care
29-Oct-19 , 11:50:08 pm
You can be sure Siddharth, within next 24 hours, you will get the product or the refund.29-Oct-19 , 11:50:38 pm
Thank your for your kind understanding and patience.29-Oct-19 , 11:50:55 pm
Your patience level is really appreciable.29-Oct-19 , 11:51:08 pm
And if I said anything bad to you in anger or in any ways. Then I'm honestly sorry.
29-Oct-19 , 11:51:19 pm
Thank you. But it's breaking now.
29-Oct-19 , 11:51:42 pm
Siddharth, please don't say that words.29-Oct-19 , 11:51:47 pm
Even, I am guilty that you are facing this level of inconvenience.29-Oct-19 , 11:52:16 pm
Thank you for understanding.
29-Oct-19 , 11:52:48 pm
I wish I could had all the access to resolve it by myself.29-Oct-19 , 11:53:20 pm
But it's not your fault. It's someone else fault and you are just facing it.
29-Oct-19 , 11:53:38 pm
And I also wish someday your company will provide this kind of access to you people.
29-Oct-19 , 11:54:28 pm
Thank you Siddharth.29-Oct-19 , 11:54:45 pm
Is there anything else that I can help you with?29-Oct-19 , 11:55:22 pm
Welcome Kamalpreet.
29-Oct-19 , 11:55:27 pm
For now nothing
29-Oct-19 , 11:55:36 pm
And hope I'll get my resoultion within 24 hours and I don't have to bother you people about this matter anymore.
29-Oct-19 , 11:56:36 pm
Siddharth, you need not to worry, I have updated the team very strongly and briefly.29-Oct-19 , 11:57:30 pm
Thank you for this.
29-Oct-19 , 11:58:08 pm
It was my pleasure to chat with so calm personality like you.29-Oct-19 , 11:58:42 pm
Thank you.
29-Oct-19 , 11:59:13 pm
Do you have any other questions for me?29-Oct-19 , 11:59:19 pm
You are also very understanding and helpful.
29-Oct-19 , 11:59:42 pm
Thanks for the kind words. Always happy to help!30-Oct-19 , 12:00:03 am
Ahhh...I think I can't ask personal questions here??
30-Oct-19 , 12:00:22 am
Yes, we are here for professional chat only.30-Oct-19 , 12:01:18 am
So thanks for your time and cooperation. Good night and take care.
30-Oct-19 , 12:01:26 am
I hope you understand my limitations.30-Oct-19 , 12:01:27 am
Good night!30-Oct-19 , 12:01:38 am
Thanks for choosing Flipkart.30-Oct-19 , 12:01:42 am
Have a great evening!30-Oct-19 , 12:01:42 am
Ofcourse. I know it very well